Terms & Conditions – Goods Section

Welcome to C3 Auto Care! By purchasing products from us, you agree to the following terms and conditions:

We offer an instant return policy. Products cannot be returned the next day after purchase.
In certain cases, after mutual discussion and product replacement, if you are still unsatisfied, we may issue a store credit for the product value.
Store Credit will be 100% redeemable and will be added to your account for future purchases. No cash refunds will be provided.

Technicians and installers provided are partners of C3 Auto Care, not direct employees.
C3 Auto Care is not responsible for any damage, errors, or issues caused by the installer during or after the installation process.

For the proper functionality of some aftermarket products, wiring cuts or joints may be required.
In such cases, C3 Auto Care is not liable for any future electrical or system-related issues arising from these modifications.

Customers must remove all valuables before handing over the vehicle for installation or service.
C3 Auto Care is not responsible for any loss of personal items unless reported and documented before installation work begins.
Please inspect your vehicle before and after installation. We are not liable for any claims made after the car is handed back to you.

All warranties are provided by the product manufacturers, not C3 Auto Care.
We act solely as an intermediary between you and the brand.
In the event the manufacturer refuses to replace a product, C3 Auto Care will offer a refund on a depreciating value basis at 10% per month from the original invoice value.

Example: If a product costs ₹10,000, it will depreciate ₹1,000 every month.

Only the product value will be refunded or replaced under warranty.
Fitting/installation charges or any associated service costs are non-refundable.
Warranty replacements are free of product charge if claimed within 10 days of purchase.
If claimed after 10 days, fitting/installation charges will be applicable for reinstallation.

For specially ordered products, a 50% advance is required.
The advance is non-refundable under any circumstances, including cancellation or change of mind.

Product images, features, and specifications displayed online or at the store are for reference only and may vary slightly based on availability or manufacturing updates.
Installation times are approximate and subject to change based on vehicle condition and product compatibility.
Custom modifications done at the customer’s request void any standard return or warranty claim.
C3 Auto Care reserves the right to refuse service or sale to any customer under reasonable grounds.
Price changes may occur without prior notice due to manufacturer updates or market fluctuations.

By proceeding with your purchase at C3 Auto Care, you accept and agree to abide by the above Terms and Conditions.

For any queries, concerns, or assistance, please contact our support team directly.